[closed] Ran PRELIMINARY Steps, here's my logs... - Tech-101 Free Computer Support

ryanNEEDShelp · #1 (**permalink**) 08-14-2009, 01:23 PM

I spoke with Bobbye and ran the Preliminary Removal Steps. Here's my logs.

Can somebody please look over these?

Thank you so much!

Ryan

kritius · #2 (**permalink**) 08-14-2009, 01:54 PM

Symptoms please?

Download OTL to your desktop.[/*:m:3bptwlwa]
Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.[/*:m:3bptwlwa]
When the window appears, underneath Output at the top change it to Minimal Output.[/*:m:3bptwlwa]
Check the boxes beside LOP Check and Purity Check.[/*:m:3bptwlwa]
Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.[list:3bptwlwa]
When the scan completes, it will open two notepad windows. OTListIt.Txt and Extras.Txt. These are saved in the same location as OTL.[/*:m:3bptwlwa]
Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post it with your next reply. You may need two posts to fit them all in.[/*:m:3bptwlwa]

[/*:m:3bptwlwa][/list:u:3bptwlwa]

Bobbye · #3 (**permalink**) 08-14-2009, 07:06 PM

Welcome to Tech-101 Ryan. Hopefully you will find the resolution to the problem./

From Ryan's original post:

Quote:

My HP wireless assistant does not detect any wireless networks when I restart unless I reboot in Safe Mode and run CCleaner.

Also, my Avira umbrella won't open. When I open that software and "Start Service" the link turns into "help" and when I click on it the link goes nowhere. Strange. Hijack is showing two Avira files that are Missing and I try fixing them and they won't go away.

Quote:

Yeah I recently had to do a repair install of XP. I think mt computer's jacked. Do you have any ideas of ways I can figure out if it is? No, I recently reloaded windows because after trying to fix it it would only load the windows logo and then go black. Even in safe mode, etc. It's a few years old.

Unfortunately, their as no help and he was taken through a lengthy discussion about why he should turn off System Restore. It was also suggested that he might have a hardware problem. He has DesktopWeather.exe. The HJT log looks small and the homepage is https for Google Accounts.

Thank you kritius.

kritius · #4 (**permalink**) 08-21-2009, 07:48 AM

Due to lack of feedback, this topic will now be closed. If you need continued support, please PM an administrator, and provide a link to this topic. This applies only to the original topic starter. Everyone else please begin a New Topic in our Virus and Malware Removal Forums

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