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| The ads themselves are not what worries me, I'm sure I could find a way to block them... it's the Google redirects, and the invisible forces that seem to prevent me from installing certain software, and the fact that I cannot update Windows Service Packs, things like that. Case in point. In trying to download the programs in your prerequisite thread, both IE and Google Chrome told me every link was broken... I was only able to download the programs from CNET.com. Also, I cannot update Malwarebytes (or anything else that requires an internet connection for that matter), I'm given an error code when I try to do so. This is a brand new notebook and I am really concerned about this issue, please help!! Thank you so much |
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| Download Combofix from any of the links below. You must rename it before saving it. Save it to your desktop. Link 1 Link 2 ![]() ![]() -------------------------------------------------------------------- Double click on Combo-Fix.exe & follow the prompts. When finished, it will produce a report for you.
__________________ Infected? Use the Preliminary Removal Instructions then post in the Virus and Malware Removal Forums |
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| I really want to get started on this, but unfortunately Combofix won't run on my OS-- or so it says. I know others have gotten Combofix to work on Vista but everytime I try to run it, it says "Incompatible OS. Combofix only works for 2000 and XP." I tried runnning it after disabling UAC but it made no difference. I did the renaming when I saved it so that's not the issue. Could this be related to the malware? I posted a HijackThis log in my first post but I've posted another one here. |
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| 64 bit may be a bit tricky. Lets try this, if that doesn't work then I have another few tricks up my sleeve. Download avz4.zip from here
__________________ Infected? Use the Preliminary Removal Instructions then post in the Virus and Malware Removal Forums |
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| Okay, I was finally able to do this. Just to let you know, none of my browsers would let me access the file through the link you provided (not in Safe Mode either). This has been a problem with many links to antivirus/antispyware utilities... I am almost positive that has to do with the problems on my system. Nevertheless, after much scouring I was able to find a link that worked for me and followed the instructions, the log file is attached. |
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| Malware Bytes found some items but No action taken. due to missing configuration settings. relaunch it, set options for at least quarantine
__________________ J. O. Beard; you + tech-101.com => synergism. Secure your system now |
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| I went into Malwarebytes and clicked the Settings tab and found everything was checked except for "Delete Internet Explorer during removal." There doesn't appear to be any option for "At least quarantine." That may be because my definitions are outdated, but I cannot update them because the DNS changer or whatever is going on here won't let me update Malwarebytes, Windows Defender, or... pretty much anything. |
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| Download OTS to your Desktop
[/*:m:49jql7aq][*] Let it run unhindered until it finishes. [/*:m:49jql7aq][*] When the scan is complete Notepad will open with the report file loaded in it. [/*:m:49jql7aq][*] Click the Format menu and make sure that Wordwrap is not checked. If it is then click on it to uncheck it.[/*:m:49jql7aq][/list:u:49jql7aq] Please attach the log in your next post.
__________________ Infected? Use the Preliminary Removal Instructions then post in the Virus and Malware Removal Forums |
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