Re: New notebook affected, followed instructions, please help Download OTS to your Desktop - Close ALL OTHER PROGRAMS.
[/*:m:49jql7aq] - Double-click on OTS.exe to start the program.
[/*:m:49jql7aq] - Check the box that says Scan All Users
[/*:m:49jql7aq] - Check the box that says 64 bit
[/*:m:49jql7aq] - Under Additional Scans check the following:
[list:49jql7aq] - File - Lop Check
[/*:m:49jql7aq] - File - Purity Scan
[/*:m:49jql7aq] - Evnt - EvtViewer (last 10)
[/*:m:49jql7aq]
[/*:m:49jql7aq][*] Now click the Run Scan button on the toolbar.
[/*:m:49jql7aq][*] Let it run unhindered until it finishes.
[/*:m:49jql7aq][*] When the scan is complete Notepad will open with the report file loaded in it.
[/*:m:49jql7aq][*] Click the Format menu and make sure that Wordwrap is not checked. If it is then click on it to uncheck it.[/*:m:49jql7aq][/list:u:49jql7aq]
Please attach the log in your next post. |